Important questions and answers (FAQ) about BIOFACH

When will BIOFACH 2022 take place?

BIOFACH Summer Edition 2022 will take place on 26 - 29 July 2022 in Nuremberg.

What are the opening times of BIOFACH?

The opening hours for the new event period are as follows:

Tuesday, 26 July 2022, 9:00 - 18:00
Wednesday, 27 July 2022, 9:00 - 18:00
Thursday, 28 July 2022, 9:00 - 18:00
Friday, 29 July 2022, 9:00 - 17:00

Do I have to be a trade visitor to be able to visit BIOFACH?

Yes, BIOFACH is a pure trade fair, to which only trade visitors from the corresponding industries are admitted. Unfortunately, the exhibition is not open to the public on any day. This enables us to secure the quality of the offer for visitors and exhibitors.

Read more about this in the section on admission requirements and proof of eligibility .

Can I bring my pet with me to BIOFACH?

At BIOFACH it is not allowed to bring pets for hygienic reasons, as it is a food fair. Guide dogs are, of course, an exception to this rule.

Can I bring a trolley or a carrying case with me to BIOFACH?

No, no trolleys or carrying cases are allowed at the exhibition venue during BIOFACH. Please leave your trolley / carrying case at the coat check at a charge of EUR 2 each.

What is the access concept for visitors in July? 

Which of the concepts applies to the event depends on the official requirements in Bavaria at the time of the event, depending on the incidence of infection.

What address shall I enter in my navigation system?

You can simply enter "Nürnberg". The dynamic traffic guidance system will guide you past all the queues to a vacant parking space. Alternatively, please use the following address:"Karl-Schönleben-Strasse, 90471 Nürnberg" or the special destination "Messe".

Where can I find parking spaces? How much do these cost? Are there disabled parking spaces?

There are enough parking spaces on-site. Our parking guidance system guides you to the vacant parking spaces; the daily charge is EUR 10 during BIOFACH. Parking spaces for disabled people are located near the entrances.

Are there pitches for caravans?

Within walking distance of the exhibition centre, there is a camp site, at which exhibition visitors who come with a caravan can rent pitches. No caravans can be parked on the site of the exhibition centre Nuremberg itself.

Is there a shuttle service from the airport/Nuremberg Central Station to the exhibition centre?

No because you can reach the exhibition venue quickly and easily both from the Central Station and from the airport with public transport. You can find further information on this in our travel tips.

Are there lockers at the exhibition venue?

Yes, there are lockers in the entrance areas "Mitte" and "Ost". Use of these is free of charge. The coin that you have to insert to lock the lockers serves as a deposit and will be returned.

Trolleys and suitcases can also be handed in at the coat check at a charge of EUR 2 each.

Can I use WiFi at the exhibition venue?

As a visitor of BIOFACH, you are online free of charge throughout the exhibition venue.

Whom should I contact if I have lost something?

Please contact our colleagues from Helpdesk Facility Management. The Helpdesk Facility Management can be found in the Operation Center in the entrance area of Eingang Mitte.

Can I buy something at BIOFACH?

No, there are no direct sales.

How to travel barrier-free?

Barrier-free access by public transport and rail

You can get from the main station to the exhibition centre in about 8 minutes by underground. All underground stations are at least equipped with a lift that goes directly from platform level.

• Information for subway, bus, tram
• Information for S-Bahn
  Service-Telefon VGN: T +49 9 11 2 70 75-0
• Mobility Service Centre
  Service-Telefon: T +49 18 06 51 25 12

By plane

The Albrecht Dürer Airport has had it as a major objective to enable people with disabilities to travel completely without barriers. All services at the airport at a glance:

Barrier-free travel
T +49 9 11 9 37 00
E-Mail: information@airport-nuernberg.de

Taxi station

Nuremberg has some transport services with specially equipped vehicles. For enquiries, please call Nuremberg's central taxi station directly: T +49 9 11 1 94 10

Which services provides the exhibition center?

Parking at the exhibition centre

By displaying a valid disabled parking permit, you can park for free near the entrance to our VIP car park
Overview map

Lifts

Our entire fairground is accessible. Facilities at higher levels can be easily reached via our lifts.

Operation Center: First aid and medical support, police

In our Operation Centre near the central entrance, you will find a first aid station run by the BRK (Bavarian Red Cross), police and freely accessible bathroom facilities.
In the event of an emergency at the exhibition centre, our SecurityControlUnit is available to help. Emergency number: +49 911 8606 7000

Restrooms

Washrooms and toilets are located at the Central (Operation Centre), East and West entrances, in all service areas between the halls and at NCC East. The wheelchair-accessible sanitary facilities on the exhibition grounds are freely available.

Free wheelchair hire

You have the option of borrowing a wheelchair for your visit from BRK.

• Normal wheelchair, free on presentation of ID card
• Electric wheelchair, 1st day € 100.00, each additional day € 50.00.

Please contact the BRK at least 14 days before visit. For more short-notice enquiries, please telephone BRK directly.
E-Mail: messe@kvnuernberg-stadt.brk.de
T +49 9 11 86 06-62 09

Handover location at the exhibition centre can be agreed with BRK on a case-by-case basis.

Telephone numbers for BRK at the exhibition centre

Depending on the event, BRK will be present at the following stations:
Operation Center: T +49 9 11 86 06-61 56
NCC West: T +49 9 11 86 06-67 56
NCC Ost: T +49 9 11 86 06-69 56
Frankenhalle: T +49 9 11 86 06-63 56

Visiting with accompanying persons

If you are dependent on an accompanying person during your visit to the exhibition, he/she is entitled to free admission upon presentation of your disabled pass.

Guide dogs

Guide dogs are of course allowed.

Where can I get information about exhibitors and products?

In a digitalized world, online media is the most important source of information whilst preparing to visit a trade fair. The demand for printed catalogues has steadily decreased over the last few years. As such, and out of environmental consideration, we shall no longer publish a printed catalogue.

Under Exhibitors & Products, you can find out all about the exhibiting companies and can download the latest list of exhibitors.

How do I get an entrance ticket for BIOFACH?

Tickets are sold exclusively online. Register in our TicketShop and purchase your entrance ticket in advance.

Tickets cannot be purchased on-site.

In many countries, the international representatives of NürnbergMesse are available for ticket sales, as well as for the provision of information about visas.

I have lost my ticket. What can I do?

Please log into your user account in our Online TicketShop. You will find your ticket under “Your Orders”.

Why does the online TicketShop close before the start of the exhibition?

The proof of eligibility must be checked manually. So that you can receive your ticket on time for BIOFACH, the ordering process must be completed a couple of days before the start of the exhibition.

When I ordered my admission ticket, I had to choose a specific day. But now I would like to change the date. Is that possible?

Yes, you can change the validity date of your ticket after an order has been completed. To do so, please go back to our online TicketShop and log into your account again using the "Log in" button in the upper right-hand corner. Then click on "Profile" and "Your orders". Then click on the order (order number) that you want to change. In the order summary you will now find the option "Change ticket and profile data". You will be guided through the registration process again and can select the new date for your ticket. Please complete the rest of the process and click on "Confirm changes". You will then receive the new ticket by e-mail. Please note that the old ticket automatically loses its validity by this change.

If I have bought a visitor ticket, does it keep its validity in case of postponement?

Visitor tickets already purchased for the February date of BIOFACH and VIVANESS 2022 remain valid for the July event.

I have received a voucher from an exhibitor – do I also have to prove my eligibility as a trade visitor?

The receipt of a voucher does not serve as proof of eligibility as a trade visitor. Here, you can receive an overview of the admission requirements: proof of eligibility.

Can I redeem my voucher code on-site?

Vouchers can only be redeemed online in our TicketShop. It is not possible to redeem vouchers on site. Please register your voucher online and ensure that you complete the entire process up until the confirmation page "Thank you for your order".

You will the receive your e-Ticket by e-mail or you can print it out immediately by clicking on "View my tickets".

In exceptional cases please contact VisitorServices directly via e-mail at visitorservice@nuernbergmesse.de ( send enquiry) or via phone at T +49 9 11 86 06-96 96.

Is my voucher (electronic voucher code) valid for one or more days?

Your voucher is equivalent to a one-day ticket.

Why does the online VoucherShop close before the fair starts?

Every proof of eligibility is being checked manually - this may take some days. In order to ensure that the order can be processed in time and you receive your e-ticket, the online VoucherShop ends before the exhibition starts.

Where can I get a visa for my exhibition visit?

Our international representatives are happy to help. If there is no international representative in your country, please contact the VisitorService.

Please note the mail decree of the Federal Foreign Office of 24.07.2013:

In the future, you can generally dispense with the invitation letter from the exhibition companies in the accompanying documents for a visa application. Please clarify with the embassy / the consulate in your country whether an invitation letter from us is necessary.

With my entrance ticket/my voucher for BIOFACH, can I also visit VIVANESS?

Yes, your entrance ticket for BIOFACH is also valid for VIVANESS.